As a telecoms company you can improve the quality of your fraud detection rate with Biaas FNRM™, which is a powerful tool that uses real time information to battle International Revenue Sharing Fraud (ISRF).
The GCFA Global fraud loss survey for 2017 estimated that losses totalling $6.1 billion were the result of of IRSF. The good news is that this type of loss to telecommunications operators is easily preventable with Biaas tools that can be implemented into the FMS or Network.
By targeting numbers that generate revenue for the fraudster, Biaas has developed tools that disrupt IRSF on 4 levels:
International Unallocated Destinations
Through configuring FMS and Network alerts with FNRM™, operators can prevent IRSF fraud that channels calls to unallocated ranges in expensive country destinations (as well as higher cost numbers in non-expensive countries). Biaas continually researches and updates its list of IUDs to enable clients to act fast and be effective against IRSF
Invalid International Terminating Number String lengths
Configuration of FMS and Network alerts, through the use of Biaas FNRM™, can Identify destinations with incorrect prefix string lengths that are regularly routed to in the process of IRSF frauds. Biaas has a track record of keeping one step ahead of the fraudsters
to inform clients of what digit string lengths should be.
Higher Cost International Destinations
By utilising FNRM™ an FMS can discover the higher cost destinations that are often targeted in IRSF frauds. Through the maintenance of comprehensive lists and constant updates, Biaas can help to inform telecommunications operators and make these numbers more visible, decreasing the threat of IRSF.
IRSF Test Numbers
FNRM™ is a tool that enables FMS to identify the IRSF test numbers that are frequently used by fraudsters. Biaas tools help the operator to identify test numbers and take preventative action before fraud can occur.
Does it work?
With 12 years of experience working with telecommunications operators worldwide, Biaas’ range of tools have proven effectiveness in the field. To find out how Biaas can help you to keep ahead of the fraudsters, please get in touch with us today.
Biaas’ Global Numbering Range Management database is a directory of the dynamically changing numbering plans of all the countries and territories in the world.
GNRM™ holds all the numbering plans required for the successful management of outbound international voice dialling, including:
- International fixed line destinations (Category CC)
- International mobile destinations (High Level Category M & Detail Category MD)
- Open international premium & non-geographic destinations (Category IS)
- National dial codes & National regulated rates
Clients provide Biaas with a live extract of their numbering plan configuration extracted directly from their retail voice billing system. Biaas then conducts a comprehensive audit of this configuration against GNRM™ and advises clients about all the required changes to ensure accurate billing in line with the published tariffs. Biaas customises the GNRM™ output to individual client’s pricing, tariffing and bundle plans in order to identify the immediate margin recovery opportunities.
Pricing and Assurance Services
Biaas has applied its expertise in pricing and assurance analytics within the telecommunications market to numerous other industries where there is a similar High Volume Transactional Processing (HVTP) environment.
Pricing Managers in any industry where millions of daily transactions are processed all face similar key financial challenges:
- Ensuring accurate pricing for all transactions
- Maximising the financial margin on every transaction
- Implementing robust price change control processes
Getting any of the above only partially correct will lead to significant margin erosion, which will adversely impact profitability. Given that pricing errors can often be difficult to detect, it is important that companies work with experts to recover their lost profits.
Biaas has a track record of working with financial, pricing and assurance teams to implement correct prices, to accurately measure margins, and to enhance the change control process in HVTP environments.
The quantified business impact for our clients is in excess of £100 million in terms of recovered margin. Biaas’ Pricing & Assurance Services are tailored to meet the industry-specific requirements for each client.
This Policy is intended to provide adequate and consistent safeguards for the handling of personal information in accordance with Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“the Directive”) and all the relevant transposing legislation of the Directive in the European Union/European Economic Area, the Swiss Federal Data Protection Act, as such laws may from time to time be amended and valid during the application of this Policy, the Privacy Shield, and any other privacy laws, regulations and principles concerning the collection, storage, use, transfer and other processing of personal data transferred from the European Economic Area or Switzerland to the United States including but not limited to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“the General Data Protection Regulation”) as of its entry into force on 25 May 2018.
User data which we collect
When you visit this website, certain non-personally identifying information is recorded automatically by the standard operation of our Internet servers. Information such as the type of browser being used, its operating system, and your computer’s Internet Protocol (“IP”) address (a number that your Internet service provider assigns to your computer whenever you surf the Internet) is gathered in order to facilitate our online operations and to assure an efficient online experience for you. If you access our website from a mobile or other device, we may collect information for that device (including operating system, browser, type of device) in order to facilitate our mobile operations and to assure an efficient mobile experience for you. We may use or share this information for security purposes, to generate group statistics about our user community, or as required by law.
Types of Information we collect:
- Full name
- Email address
- Job title
- Company name
- Contact details
- History of communications between you and Biaas
We do not collect any special categories of personal data, as defined under the GDPR.
Our services are not aimed at children.
We collect this personal data in the following ways
- When we call to speak to you or your business
- Via openly available public sources
- When you engage with us on social media
- From contact details provided by you when requesting information about our business
Our use of your personal data
We reserve the right to store this personal data on the basis of legitimate interest. We use the data to keep relevant businesses up to date with information on our services. Any users receiving business emails from us may object (please contact us on email@example.com), as per their right defined by Article 21 of the GDPR regulations.
Sharing of your personal data and how long we store the data
We will only retain personal data for as long as is necessary for the purposes we are using it for. How long we retain data will vary depending on the purposes it is used for.
We may share your personal information with third parties, who we have a business relationship with, for them to use for their own direct marketing purposes. Your data will only be shared where the product or service might be relevant to you in your professional capacity. We may disclose your personal data if required to do so by law.
All the information you provide during the recruitment process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.
We will not share any of the information you provide during the recruitment process with any third parties. The information you provide will be held securely by us whether the information is in electronic or physical format.
We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for or future roles as they become available.
Links on the site and third parties
We are not responsible for the content or practices of web sites operated by companies outside of Biaas that may be linked to this website. You should not assume that their privacy policies or practices are the same as those followed by our company. Visitors to any such web sites should refer to their respective privacy policies and practices.
We may employ third party companies to provide customer support, perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) or to assist us in analysing how our Service is used. These third parties may have access to your personal information to the extent required to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We currently do not use any third parties in this way.
Security of Information
We are committed to the security of your Personal Information. We follow widely accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use such Personal Information. Despite many advances in information security technology and procedures, however, no commercially deployed method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, while we do strive to use modern and commercially reasonable means to protect your Personal Information, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
A “cookie” is a small text file that an Internet Service can place on your computer’s hard drive for record-keeping purposes. Cookies make using many internet services easier by, among other things, saving your passwords and preferences for you, keeping track of your shopping cart when you visit an online store or other similar purposes, and to help identify you whenever you return to a website, so you do not need to re-enter your identification information. Most Internet browsers are initially set up to accept cookies. However, you can reset your browser to refuse all cookies or to alert you when a cookie is being sent (note: you may need to consult your browser’s “Help” area for instructions on how to do that).
The cookies we use are categorised as:
- Strictly necessary cookies. These are essential in helping you to navigate around our website and use the features we provide. Without these cookies, any services on our website you wish to access cannot be provided.
- Analytical/performance cookies: These collect information about the use of our website (e.g. which pages are visited most often). These help us to improve the service we provide our users.
- Functionality cookies: These allow our website to remember choices you make (e.g. your user name). These cookies can also be used to remember settings such as changes you have made to text size, fonts and other parts of web pages that you may be able to customise.
Your rights regarding your personal data
You have certain rights under data protection law, which have been strengthened under the GDPR:
Informed: You have the right to be informed about the collection and use of your personal data. This privacy information is available at all times on our website.
Access: You have the right to access the personal data we may hold about you and the purposes for which we are using it. We will ask for proof of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). On receipt of such a request we will endeavour to respond to you as soon as possible.
Rectification: You have the right to request that we put right any personal data which is incorrect or requires updating.
Erasure: You have the right to request that we delete any personal information pertaining to you. We will assess any deletion request on a case by case basis and will endeavour to respond to you as soon as possible.
Object: You have a right to object to the processing of your personal data in certain circumstances. You have an absolute right to object for your data being used for direct marketing and we will always give the option to opt-out of any marketing activity. You can make an objection verbally, in writing (electronic or traditional) or an unsubscribe link on any of our marketing emails.
By using this Service, you consent to the collection and use of your Personal Information by Biaas in accordance with this Policy.